Delivery and shipping conditions
As of April 2020
Your orders will be shipped up to a weight of 30 kg and a length of 1.5 meters by Swiss Post or DHL for the neighboring EU countries. Deliveries with a weight of over 30kg and a length of over 1.5 meters are carried out by a freight forwarder.
The delivery takes place within 2-3 working days. Orders until 3:00 p.m. will be dispatched the same day (for goods in stock). Saturday delivery is excluded. The Swiss Post tariffs apply.
98% of deliveries are made the next working day. Orders until 11:00 a.m. will be shipped the same day (for goods in stock). Saturday delivery is excluded. The Swiss Post tariffs apply.
Swiss Express 'moon'
Only possible after prior arrangement by phone. The Swiss Post tariffs apply.
Deliveries from 30kg and / or 1.5m length are made by a carrier. The delivery takes place by default approx. 4-6 working days after posting (5-7 working days for storey delivery). The delivery takes place up to the curb or also to the desired location.
Download our current General Terms and Conditions
As of April 30, 2020